Privacy Policy
Last updated: [2026]
Maison Velunaire respects your privacy. This Privacy Notice explains how we collect, use, and protect information when you visit our website, purchase our scalp oil products, sign up for emails or texts, or contact us.
Information We Collect
We may collect the following types of information:
Information you provide to us:
Your name, email address, phone number, shipping address, billing address, payment information, order details, product preferences, reviews, and any messages you send us.
Skin, hair, or scalp information you choose to share:
If you complete a quiz, consultation form, or product recommendation form, we may collect information about your hair type, scalp concerns, sensitivities, allergies, or product goals. We use this only to help recommend products, respond to your questions, or improve our customer experience.
Website and device information:
We may collect information such as your IP address, browser type, device type, pages viewed, links clicked, referring website, and general location information through cookies, analytics tools, or similar technologies.
How We Use Your Information
We use your information to:
- Process and ship orders
- Provide customer support
- Recommend products or respond to your questions
- Send order updates, promotional emails, or text messages, where permitted
- Improve our website, products, and services
- Prevent fraud and protect our business
- Comply with legal, tax, accounting, and regulatory obligations
How We Share Information
We do not sell your personal information for money.
We may share information with trusted service providers who help us operate our business, such as payment processors, shipping carriers, email or text marketing platforms, website hosting providers, analytics providers, and customer support tools.
If we use advertising pixels or targeted advertising tools, we may share limited website activity data with advertising partners to help show relevant ads.
We may also share information if required by law, to protect our rights, or in connection with a business transfer such as a merger, sale, or restructuring.
Cookies and Analytics
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, improve performance, and support marketing. You can usually adjust your browser settings to limit or block cookies.
Email and Text Marketing
You may unsubscribe from marketing emails by clicking the unsubscribe link in our emails. You may opt out of marketing texts by replying STOP. Even if you opt out of marketing, we may still send transactional messages about your orders.
Data Security
We use reasonable safeguards to protect your information. However, no website, payment system, or online service is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep personal information only as long as needed for the purposes described in this notice, including order fulfillment, customer support, legal compliance, fraud prevention, and business recordkeeping.
Your Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to opt out of certain types of data sharing or targeted advertising.
To make a privacy request, contact us at:
Email: Info@MaisonVelunaire.com
Children’s Privacy
Our products and website are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Product and Health Information
Our scalp oil products are cosmetic/personal-care products and are not intended to diagnose, treat, cure, or prevent any disease. Any product recommendations are for general informational purposes and are not medical advice. Claims about health-related products should be truthful, not misleading, and supported by evidence under FTC guidance.
Contact Us
Questions about this Privacy Notice can be sent to:
Maison Velunaire
Email: Info@MaisonVelunaire.com